"I am a success story and I want to tell you about it," were the words our Vocational Case Manager (VCM) heard from William when he rounded the corner to her office. After going through the Job Readiness Training Class and utilizing available resources, William obtained a full-time position. When he stopped by the VCM’s office, he had been employed for over six months with a major retailer.
One of the assets he could offer an employer was the ability to be flexible with his work schedule. William was open to working in any department and any hours he was needed. His employer took him up on this offer and asked him to supervise the customer entrance.
Part of William’s duties is to check merchandise receipts as customers are exiting. Knowing that this practice is sometimes an inconvenience, William checked over receipts with an entertaining feel so that customers did not feel imposed on when asked to show their receipt. As a result of William’s dedication to this task, thefts have decreased at the retail store.
Each week William greets a bus load of seniors from a local senior center. In preparation for their visit, William makes sure all motorized carts are charged and ready to go as soon as his visitors arrive. Many of the group know William’s name and have submitted a huge volume of "good customer service" notes about him to the store.
In addition, William has obtained housing and expects a rate increase at work within the next couple of months. We are very happy for William for taking what he had learned about job hunting and a good work ethic and put it to great use. Way to go!