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Neighbor Story: Sarah

Sarah*, a woman with chronic health conditions, including mobility issues, and living with depression, along with her adult son who has a developmental disability and schizophrenia, had struggled with episodes of homelessness periodically and were staying outside. 

Horizon House Case Manager completed the Coordinated Entry Assessment for this client and referred her to the Non-Congregate Shelter (NCS) due to risk factors for poor outcomes if she contracted COVID-19. Due to some personal issues and preferences, Sarah did not stay at the NCS but continued to receive services at Horizon House and maintain a positive relationship with our Case Management team that continued to help the client work through various housing options, assessing pros and cons of each. 

She was later referred to the overflow shelter for women and families by the Horizon House Case Management team.  Throughout this period, Horizon House case managers provided support, referrals, and assistance with documents (ID cards, Social Security paperwork) as well as assisted the client and her son access and maintain medical and mental health care.  Earlier this year, this woman and her son were referred to housing through the CES Assessment that had been completed on their behalf by Horizon House, and they were recently housed.  



*Not her actual name