PROFESSIONAL SERVICES |

We believe in treating each person individually and holistically, working with them to identify their unique strengths, resources and values, then helping them develop their plan for overcoming barriers to finding housing for themselves and their families.

TRIAGE TEAM:  The engagement process facilitated by the Triage Team and Guest Service Associates (GSA's), often opens the door to a neighbor's involvement beyond utilizing basic services.  The intake process ensures comprehensive assessment to identify appropriate short-term & long-term interventions.  The Triage Team offers same day meetings to make immediate Referrals for shelter or housing, medical care, mental health care, legal and vocational services. Additionally, the Triage Team uses same day appointments with clients to address their need to secure personal identification documents, clothing and transportation.  

EMPLOYMENT TRAINING:  Opportunity Knocks (OK) places strong emphasis on job readiness and job placement. The OK curriculum includes job search skills, resume development, interview techniques, life skills, self-assessment and anger management.

HOUSING ASSISTANCE:  Intensive case managers work with neighbors to develop a personalized goal-oriented plan focusing on individual strengths to empower them to secure stable housing and become self-sufficient.  As part of the planning process, case managers connect neighbors with the community resources that will ensure long-term housing stability.  

OUTREACH:  Horizon House conducts street outreach two days each week with a team of trained professionals who work to gradually build trusting relationships with neighbors living on the street, linking them to key services.  Because of complex personal histories and a variety of individual barriers, it may take many outreach contacts before the neighbor pursues services within the organization.